Aid Call – Wireless Nurse Call Systems |

Thank You!

Please print out 2 copies of this confirmation page:

Include a copy with the product(s) you are returning so that we can process the repair correctly.
Keep the other copy for your records as a reference.

Return Address:

For the attention of Repairs Department (Aid Call)
Tynetec
Cowley Road
Blyth Riverside Business Park
Blyth
Northumberland
NE24 5TF

Return For Credit Confirmation

Your Customer Log No: 10960

Your Details:
Customer Number:
First Name:
Last Name:

Telephone:
Email:
Purchase Order Number:

Company Details:
Company Name:
Address:

Town/City:
Postcode:

Products for Repairing:

Product Type:
Quantity:
Description of Fault:

Disposal:

Disposal:

Return for Credit

To have a product repaired please follow these steps:
Step 1: Fill out and submit the form below.
Step 2: Print out 2 copies of the confirmation page, keeping one as a reference.
Step 3: Securely package and return the product(s) to us and include a copy of the confirmation so that we can process your request for a credit.

* Indicates a required field.

Your Details

First Name: *

Last Name: *

Customer Number: *

Telephone: *

Email: *

Purchase Order Number: *

Company Details

Company Name: *

Address: *

Town/City: *

Postcode: *

Products for returning

Product Type:

Quantity:

Reason for return:

Product Type:

Quantity:

Reason for return:

Product Type:

Quantity:

Reason for return:

Product Type:

Quantity:

Reason for return:

Product Type:

Quantity:

Reason for return:

User Agreement

All mandatory fields must be completed in full to enable an advanced replacement to be processed
An advanced Replacement Credit will only be processed if this paperwork is returned within 14 days with the relevant items and if goods are of an age less than or equal to 12 months from original order
All other credit requests for items not required will only be accepted if goods are of an age less than or equal to 60 days from original order and will be subject to a minimum re-stocking charge of 10% of the invoice value to a maximum of £50 for a single item
Equipment returns in respect of third party or manufactured to order items will only be accepted at the discretion of Legrand
Legrand hold the right to refuse credit if any discrepancies are found

By submitting this form you are agreeing to the user agreement above.