Our Technology

The Aid Call systems are based on the use of a radio platform which provides numerous benefits. None of the constraints inherent in a conventional hard wired system apply because there is virtually no wiring, this allows minimal disruption to your premises and therefore to your staff and patients during installation. The systems are designed to meet the required EU standards for performance and safety and environmental consideration, these include EMC, Low Voltage and RoHS & WEEE standards.

The customers cost of ownership is a high priority when designing our systems so each product is designed to use 'standard' readily available batteries and are user serviceable. We also design our systems to provide ease of maintenance, for example the call point transmitter is simply configured using it's buttons, no tools are required, so on site maintenance staff can perform first line routine maintenance.

Our radio technology uses high performance narrow band RF technology and all signalling is encrypted to provide security and reliability of operation. These systems are tested to strict EU technical compliance standards and operate within specific allocated frequency bands to ensure that interference from other radio signals, such as C.B. radio, mobile telephones etc. is eliminated. Each radio message transmitted by the system is encoded and error checked, additionally all signals transmitted are repeated to ensure that the messages are delivered even if multiple devices were to be activated simultaneously.