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Why Choose Us?

Independent Living | All Profits Go To Age Concern

1. All our profits go to the charity

This symbol means all our profits go back to Charity. Age Concern is the largest older person’s charitable network in the UK. With over 300,000 volunteers and staff it is dedicated to promoting the well being of older people so you know your money is going to a good cause

Home Care For Elderly | 24 Hours Response Centre

2. 24 hours a day, 365 days a year Emergency Response Centre

Our Emergency Response Centre operates 24-hours a day 365 days a year providing you with peace of mind day and night. Our friendly, professional operators are always here to help and only a button push away, so you know that with Age Concern’s Personal Alarm Service you are never alone.

After Hospital Care | Panic Alarm | Operating Since 1982

3. Operating since 1982 with over 40,000 satisfied customers

We operate nationwide and have installed more personal alarm systems in the UK than anyone else so you know Age Concern’s Personal Alarm is a service you can trust.

The service is available to anyone and although it is owned by Age Concern, by no means are all the customers’ elderly. Some have a physical disability, or a chronic condition such as epilepsy or diabetes. Some are recovering from illness, while others are more concerned for their security than their health.

Panic Alarms | Personal Alarms | Age Concern Logo

4. Competitive pricing combined with the highest standards

The table below compares our easy self connect prices to those of our competitors.  We are dedicated to providing our customers with the best value for money.

Price Comparison
Name Cost of first year Cost on day of install Cost per month
Age Concern
 £213.20
 £90.05
 £13.70
Saga
 £179.40
 £14.95
 £14.95
Tunstall
 £299.00
 £299.00
 £12.00
Kompanyon
 £275.00 £275.00
 £7.67
Call Alert
 £245.57
 £99.13
 £13.04
Blyth Valley Council
 £273.52
 £5.26
 £22.80
Elderly Care Services | TSA Logo

Many local Councils do offer a free service but bear in mind that funding and quality of service is sometimes an issue.

We are a premium member of the Telecare Services Association who regulate the Telecare industry, so you know that the quality of our product and service is maintained to the highest standard. We feel that peace of mind is worth paying for.

Home Help | Delivery

5.  Speed of delivery, installation and maintenance

When you Easy-Connect by ordering online your personal alarm system will arrive on your doorstep within 2 to 3 working days.

If you arrange for an advisor to come and connect your system for you we guarantee someone will see you within 5 days although it can often be arranged for the next day.

If there is a problem with your system for whatever reason we guarantee an advisor will come to see you within 48 hours.

Your safety, peace of mind and independence are paramount to us which is why we strive to deliver the best possible service to all our customers.

Personal alarm service there when you need us most

For older people or those in poor health living alone, the concern is who comes when you need help? With a personal alarm service, that worry is taken away, with a 24 hour, 7 day a week service that responds instantly to any call for help.

Personal alarms are small, lightweight alarms that connect to a base unit next to your phone. In the event of an emergency, the alarm (often worn as either a pendant or a wristband) activates an emergency call to an operator via the base unit. Within minutes, our operators can direct a relative, friend, neighbour or even the emergency services to your home, giving you the peace of mind that someone will respond when you call for help.

A personal alarm service is always there for you, day or night. Unobtrusive, comfortable and reassuring, a personal alarm service is designed to help you maintain an independent lifestyle, no matter what your disability or age. But they're not just used for medical emergencies - a personal alarm service can also give your loved ones reassurance that your personal safety is being monitored every day. In the event of an emergency, our operators can notify the emergency services that a distress call has been sent out and, because our alarms are designed to help those who are vulnerable and living alone, an immediate response is guaranteed.

A personal alarm service is quick and easy to install, either by a family member, friend, yourself or a professional engineer. The alarm itself is at the cutting edge of technology, using a wireless radio signal to communicate with the base unit. This allows you to move freely around the house or garden, yet still have the reassurance that your alarm will notify our operators should you need it. If you would like more information on how a personal alarm service could help you to maintain your independence, contact us now or browse our website for further details.