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Home Help | Personal Alarms | Aid Call Company Values

Our Company Values

Teamwork
Collaborative and effective working relationship with all colleagues, positive attitude, and behaviour towards others, respectful, fair, treat each other with dignity and embrace all differences and diversity.

Commitment and Initiative
Committed, reliable, flexible, take initiative, respond with a ‘can do’ attitude. Uphold good timekeeping, identify risks, manage outcomes and develop strategies.

Communication
Openness, ability to share ideas, ability to cascade meaningful information, ability to communicate results.

Customer Focus
Focussed on putting the customer at the centre of our organisation, committed to treating customers fairly, to respond to customers with empathy and excellent customer service.

Ability to Deliver Results
Ability to meet deadlines, ability to take action and achieve results. Plan monitor and respond effectively.

Customer Charter

Press Releases

Personal alarm service there when you need us most

For older people or those in poor health living alone, the concern is who comes when you need help? With a personal alarm service, that worry is taken away, with a 24 hour, 7 day a week service that responds instantly to any call for help.

Personal alarms are small, lightweight alarms that connect to a base unit next to your phone. In the event of an emergency, the alarm (often worn as either a pendant or a wristband) activates an emergency call to an operator via the base unit. Within minutes, our operators can direct a relative, friend, neighbour or even the emergency services to your home, giving you the peace of mind that someone will respond when you call for help.

A personal alarm service is always there for you, day or night. Unobtrusive, comfortable and reassuring, a personal alarm service is designed to help you maintain an independent lifestyle, no matter what your disability or age. But they're not just used for medical emergencies - a personal alarm service can also give your loved ones reassurance that your personal safety is being monitored every day. In the event of an emergency, our operators can notify the emergency services that a distress call has been sent out and, because our alarms are designed to help those who are vulnerable and living alone, an immediate response is guaranteed.

A personal alarm service is quick and easy to install, either by a family member, friend, yourself or a professional engineer. The alarm itself is at the cutting edge of technology, using a wireless radio signal to communicate with the base unit. This allows you to move freely around the house or garden, yet still have the reassurance that your alarm will notify our operators should you need it. If you would like more information on how a personal alarm service could help you to maintain your independence, contact us now or browse our website for further details.