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Panic Alarm | Home Help | Aid Call Requirements

Requirements

Arrange a demonstration in your own home today!

If you meet the following requirements, we can demonstrate and install a personal alarm anywhere in the country* – this usually happens within 5 working days of your enquiry (in urgent situations, we can sometimes have the alarm installed within 24 hours of the initial contact).

Requirements:
  1. Modern telephone socket.
  2. Mains electrical socket – ideally within 10 feet of the telephone and on the same wall.
  3. Minimum of two keyholders (except with a KeySafe – see number 4 below).
  4. Or one keyholder plus a KeySafe
  5. Do not subscribe to some telephone features such as Number Withheld** which could affect the service we deliver.

* Supplies in Scotland will only be conducted via the Easy-Connect option.

** We recommend that users of our service do not subscribe to some telephone features which could affect the service we deliver. In particular Number Withheld can stop us tracing you in an emergency, Call Baring will stop an alarms dialling out and Anonymous Call Reject may stop us contacting you when needed.

Not all telecommunication providers support alarm systems. You should check with your telephone service provider or proposed telephone service provider that their network supports social alarms.

Personal alarm service there when you need us most

For older people or those in poor health living alone, the concern is who comes when you need help? With a personal alarm service, that worry is taken away, with a 24 hour, 7 day a week service that responds instantly to any call for help.

Personal alarms are small, lightweight alarms that connect to a base unit next to your phone. In the event of an emergency, the alarm (often worn as either a pendant or a wristband) activates an emergency call to an operator via the base unit. Within minutes, our operators can direct a relative, friend, neighbour or even the emergency services to your home, giving you the peace of mind that someone will respond when you call for help.

A personal alarm service is always there for you, day or night. Unobtrusive, comfortable and reassuring, a personal alarm service is designed to help you maintain an independent lifestyle, no matter what your disability or age. But they're not just used for medical emergencies - a personal alarm service can also give your loved ones reassurance that your personal safety is being monitored every day. In the event of an emergency, our operators can notify the emergency services that a distress call has been sent out and, because our alarms are designed to help those who are vulnerable and living alone, an immediate response is guaranteed.

A personal alarm service is quick and easy to install, either by a family member, friend, yourself or a professional engineer. The alarm itself is at the cutting edge of technology, using a wireless radio signal to communicate with the base unit. This allows you to move freely around the house or garden, yet still have the reassurance that your alarm will notify our operators should you need it. If you would like more information on how a personal alarm service could help you to maintain your independence, contact us now or browse our website for further details.