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Testing your Alarm Unit

Test monthly

Please test the alarm unit using your Pendant Button at least once a month. Please press the pendant button once from another room away from where the alarm unit is situated; this will help us to determine the range on the pendant, and to monitor the signal strength.

You are very welcome to test your alarm unit whenever you feel you would like to, however you should bear in mind that if operators are dealing with emergency calls, they will not always have time to chat once they know that you are testing and do not need further assistance.

Test your alarm outside

If you are testing your alarm from the garden, operators do not expect to be able to hear you, or for you to hear them. There is no microphone in the pendant. The important aspect of this test is that your pendant button activates the alarm unit. Once the alarm has been activated if we do not hear you over the speech link we will call you on the telephone.

If you have any doubts about testing from the garden, please telephone first to let us know you will be testing. Alternatively you can put a call through from the unit button to let us know you are going to go to the garden for testing.

After a power cut

If you experience a power cut, or the alarm unit is switched off at the electric socket for any reason, please test the alarm unit or your pendant button as soon as possible after power has been restored to the alarm unit.

Never hesitate to press your button, even if your problem seems a minor one. It's better to be safe than sorry!

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Personal alarm service there when you need us most

For older people or those in poor health living alone, the concern is who comes when you need help? With a personal alarm service, that worry is taken away, with a 24 hour, 7 day a week service that responds instantly to any call for help.

Personal alarms are small, lightweight alarms that connect to a base unit next to your phone. In the event of an emergency, the alarm (often worn as either a pendant or a wristband) activates an emergency call to an operator via the base unit. Within minutes, our operators can direct a relative, friend, neighbour or even the emergency services to your home, giving you the peace of mind that someone will respond when you call for help.

A personal alarm service is always there for you, day or night. Unobtrusive, comfortable and reassuring, a personal alarm service is designed to help you maintain an independent lifestyle, no matter what your disability or age. But they're not just used for medical emergencies - a personal alarm service can also give your loved ones reassurance that your personal safety is being monitored every day. In the event of an emergency, our operators can notify the emergency services that a distress call has been sent out and, because our alarms are designed to help those who are vulnerable and living alone, an immediate response is guaranteed.

A personal alarm service is quick and easy to install, either by a family member, friend, yourself or a professional engineer. The alarm itself is at the cutting edge of technology, using a wireless radio signal to communicate with the base unit. This allows you to move freely around the house or garden, yet still have the reassurance that your alarm will notify our operators should you need it. If you would like more information on how a personal alarm service could help you to maintain your independence, contact us now or browse our website for further details.