Easy-Connect Information
When you receive yourAge Concern Personal Alarm unit for self connection you should have received a copy of the Easy-Connect folder which includes all the necessary details you will need to help you connect the personal alarm.If you have mis-placed the information, the following details maybe helpful or click here to download our "easy to follow" instructions.
Step 1:
Follow the Easy-Connect instructions which can be found here.
Step 2:
Complete the Rental Agreement form enclosed, including your bank details if you wish to pay by direct debit for ongoing monitoring charges, ensuring that you sign the agreement.
Step 3:
Return the Rental Agreement to Customer Services in the ‘Freepost’ envelope enclosed within the folder. If you cannot find the envelope our address can be found here.
Note: If you are not able to complete the paperwork or installation of the alarm unit,
for any reason please telephone:
Customer Services Department: 01364 651 555
Monday – Friday between 9.00am to 5.00pm
