Easy-Connect InformationWhen you receive yourAge Concern Personal Alarm unit for self connection you should have received a copy of the Easy-Connect folder which includes all the necessary details you will need to help you connect the personal alarm.
If you have mis-placed the information, the following details maybe helpful or click here to download our "easy to follow" instructions.
Follow the Easy-Connect instructions which can be found here.
Complete the Rental Agreement form enclosed, including your bank details if you wish to pay by direct debit for ongoing monitoring charges, ensuring that you sign the agreement.
Return the Rental Agreement to Customer Services in the ‘Freepost’ envelope enclosed within the folder. If you cannot find the envelope our address can be found here.
Note: If you are not able to complete the paperwork or installation of the alarm unit,
for any reason please telephone:
Customer Services Department: 01364 651 555
Monday – Friday between 9.00am to 5.00pm