Box Sale – Self Connection Information

When you receive your Aid Call alarm unit for self installation you should have received a copy of the Self Installation folder which includes all the necessary details you will need to help you install the Aid Call alarm.

If you have mis-placed the information, the following details maybe helpful:

Step 1:

Connect the alarm unit and make the necessary test calls.

Step 2:

Please complete the contract enclosed within the folder, including your bank details if you wish to pay by direct debit for ongoing monitoring charges.

Step 3:

Return and sign the contracts in the ‘Freepost’ envelope enclosed within the folder.
If you have missed placed the envelope our full address is:
Aid Call Ltd. Linhay House, Linhay Business Park
Ashburton, Devon, TQ13 7UP

Step 4:

Remember full instructions are enclosed within the folder for your reference or can be accessed on-line .

Notes 1:

If you are not able to complete the paperwork, or installation of the alarm unit, for any reason please telephone:

Customer Service Department on: 01364 651555
Monday – Friday between 9am – 5.30pm.

Notes 2:

The connection of the alarm unit will only be complete when you have made a test call using the large red button on the base unit followed by a further test from the pendant button.

Keyholder Information