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We are currently updating this site to Age UK Personal Alarms. If you have any questions please contact Customer Service on 01364 651 555.

Age Concern's Personal Alarm Service

As we get older we all need the reassurance that help is on hand should we need it. With Age Concern's Personal Alarm Service you know that friends and family are only a button press away.

Age Concern's Personal Alarm Service has been operating for 30 years. We are a national network looking after over 40,000 satisfied customers who gain peace of mind and the freedom to live in their own homes 24 hours a day, 7 days a week, 365 days a year.

Personal Alarm Systems aren’t just for the elderly

Many of our customers have a physical disability, or a chronic condition. Some are recovering from illness, while others are more concerned for their security than their health.

Our personal alarm system is not just a panic button for a fall or accident but can also be used as an attack alarm in case of an intruder as our friendly, helpful operators are on hand day or night.

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*Demonstration does not apply if you Easy-Connect


Please note equipment may vary from the illustrations on the website


Personal alarm service there when you need us most

For older people or those in poor health living alone, the concern is who comes when you need help? With a personal alarm service, that worry is taken away, with a 24 hour, 7 day a week service that responds instantly to any call for help.

Personal alarms are small, lightweight alarms that connect to a base unit next to your phone. In the event of an emergency, the alarm (often worn as either a pendant or a wristband) activates an emergency call to an operator via the base unit. Within minutes, our operators can direct a relative, friend, neighbour or even the emergency services to your home, giving you the peace of mind that someone will respond when you call for help.

A personal alarm service is always there for you, day or night. Unobtrusive, comfortable and reassuring, a personal alarm service is designed to help you maintain an independent lifestyle, no matter what your disability or age. But they're not just used for medical emergencies - a personal alarm service can also give your loved ones reassurance that your personal safety is being monitored every day. In the event of an emergency, our operators can notify the emergency services that a distress call has been sent out and, because our alarms are designed to help those who are vulnerable and living alone, an immediate response is guaranteed.

A personal alarm service is quick and easy to install, either by a family member, friend, yourself or a professional engineer. The alarm itself is at the cutting edge of technology, using a wireless radio signal to communicate with the base unit. This allows you to move freely around the house or garden, yet still have the reassurance that your alarm will notify our operators should you need it. If you would like more information on how a personal alarm service could help you to maintain your independence, contact us now or browse our website for further details.