Testing your Alarm Unit

Test monthly

Please test the alarm unit using your Pendant Button at least once a month. Please press the pendant button once from another room away from where the alarm unit is situated; this will help us to determine the range on the pendant, and to monitor the signal strength.

You are very welcome to test your alarm unit whenever you feel you would like to, however you should bear in mind that if operators are dealing with emergency calls, they will not always have time to chat once they know that you are testing and do not need further assistance.

Test your alarm outside

If you are testing your alarm from the garden, operators do not expect to be able to hear you, or for you to hear them. There is no microphone in the pendant. The important aspect of this test is that your pendant button activates the alarm unit. Once the alarm has been activated if we do not hear you over the speech link we will call you on the telephone.

If you have any doubts about testing from the garden, please telephone first to let us know you will be testing. Alternatively you can put a call through from the unit button to let us know you are going to go to the garden for testing.

After a power cut

If you experience a power cut, or the alarm unit is switched off at the electric socket for any reason, please test the alarm unit or your pendant button as soon as possible after power has been restored to the alarm unit.