Self Connection Instructions

Select a suitable site close to a telephone point, along with a standard UK 13 Amp power socket.
Plug the Alarm Unit's power supply, (black transformer) into the mains socket and turn it on.
Remove your existing telephone lead from the B.T. wall socket and plug it into the telephone adaptor. Then connect your telephone and Yana into this adaptor.
Plug the telephone lead from the Alarm Unit into the B.T. wall socket.
Take care to secure any excess cable to avoid possible hazards.
The alarm unit is now ready to test. Follow the ‘How it works' user guide supplied with your Alarm Unit and make your test calls.
Please also consult the ‘General Notes' about Testing Your Alarm Unit supplied within your pack.

Charging units / base units for cordless telephones: Please keep these a distance away from the Alarm Unit as they may cause interference over the speech link.
Answer Phones / BT 1571: These may impede the speed with which we are able to get to you, and may result in operators calling out a contact when the Alarm Button has been pressed accidentally.
Internet users: Keyholders are advised to have a dedicated line for the internet use, enabling operators to call through. However, if connected correctly the Alarm Unit will dial out across the internet in use: The alarm unit must be connected directly into the B.T. socket, then a two-way adaptor fitted into the back of the alarm unit; one port for the telephone and one for the internet connection.
Broadband Internet Connection: Your Alarm Unit should be connected to a Micro filter supplied by the service provider and if connected correctly will work very well. Age Concern Aid Call can also supply Micro filters at a cost, please refer to Pricing Information .
If you have a fault on your telephone line, your alarm unit will not work. If possible please telephone from a neighbour or mobile phone to advise Customer Services on: 01364 651555, Monday - Friday between 9am - 5.30pm.