On Line Repairs Order Processing

If you have an Aid Call product which needs repairing, please complete the log form below:

* Indicates a required field

Your Details

Customer No:

Contact Name: *

Telephone No: *

E-mail Address: *

Site Name: *

Site Address: *

Alternative Return Address
(if different from the site address):

Product Type 1: *

Quantity: *

Description of fault: *

Product Type 2:

Quantity:

Description of fault:

If your product(s) are beyond economical repair, please confirm if you wish
Aid Call to dispose of it/them: *

* Return to site, will be the address listed above and will be chargeable (National courier used, cost based on weight of goods).

Customer Order Number: *

Enter the characters as seen on the image above
(case insensitive)

Notes:

Please enter one product type and description of fault at a time, if you have more than two products you will need to submit this form again.
All fixed products will be returned to the site address provided. If you require us to return the fixed products to an alternative address, please complete the 'alternative address' information.
All returns require a customer order number and will not be accepted unless a valid number is provided. The customer order number will be used as a reference upon the invoice.
Where a piece of equipment is returned as faulty but is still in warranty, it will be subject to examination for user damage and liquid ingress, and if accepted will be repaired under the warranty terms free of charge.
By submitting this form you acknowledge that you have agreed to these terms and conditions.
Anyone wishing to return a product for repair must have a valid and up to date account as failure to comply will mean the repair cannot be processed.

With financial challenges facing us all, Aid Call offer reasonable rates, favourable tax allowances and our great leasing packages.