About Us
Aid Call has been leading the way in wireless nurse call technology for over 30 years.
We offer a wide range of products and bespoke solutions designed specifically to meet the needs of care homes, care groups, hospitals in both the private and public sectors.
Our first class knowledge, innovative approach and reputation for delivering reliable, safety critical solutions has clearly positioned us as the leading supplier of wireless nurse call solutions.
All of Aid Call's Nurse Call products have been developed following feedback from our customers. We tailor our offering specifically to individual requirements in either single small care home or a chain or larger homes and sites.
Aid Call has a national team of professional and technical consultants experienced in wireless technology solutions, as well as a team of in-house engineers available throughout the UK and a 24 hour, 365 days a year helpline.
Through our state-of-the-art approach, high quality and service standards, Aid Call provide best in class wireless nurse call solutions that meet your operational needs, and enable you to deliver better value-for-money services through more efficient care delivery.
Commitment to customer care
With Aid Call there is always the reassurance that you are dealing with a company that cares. Over the years Aid Call has acquired a track record for 'leading the way' with consistent innovation, and an excellent product range, all of which comes from listening to the people who matter to ensure that our systems meet and exceed your needs.
All of our products are designed by a dedicated in house research and development team; and are UK manufactured to ISO9001 quality standards at our head office in Blyth, Northumberland.
Aid Call products are available through the Buying Solutions framework agreement, the national procurement partner for all UK public services; helping public sector organisations maximise efficiency and value for money in their procurement activities.
Safety First
In response to our customers needs, Aid Call were the first, wireless nurse call manufacturer to ensure that every touchable element of our system is embedded with anti-microbial additives to help combat the spread of infection.
Most importantly, our unique Touchsafe® system is the only wireless nurse call that combines safety critical features and leading edge wireless technologies. This continuous commitment has seen us lead the way in developing an exceptionally advanced two way, Class 1 accredited safety critical radio system.
The Aid Call Difference
- Safe, reliable, professional Nurse Call solutions at an exceptional price
- Attractive and simple to use call points
- Individually tailored solutions to meet your needs and budget
- Excellent customer service - from onsite demonstration to complete aftercare and support
- Available with powerful Telecare and remote health management solutions
- Continuous innovation and investment in research and development
- Leading edge technology to improve system effectiveness
- Over 30 years' experience in the industry
- National UK coverage, and in-house technical support available 24/7
- 24 hours a day, 365 days a year support line for all customers
- Tailored maintenance contracts to provide vital support
Tynetec Ltd
Aid Call is a trading name of Tynetec Ltd. With over 30 years' experience in the design and manufacture of Warden Call Systems, Telecare & Telehealth Solutions, Access Control Systems and Wireless Nurse Call Products, it's no wonder that more and more customers are turning to Tynetec as their no.1 choice.
Tynetec's range of hardware and software is all designed in house by a dedicated research and development team and all manufacturing is carried out at the company's headquarters in Blyth, Northumberland. The company supplies equipment to hundreds of Local Authorities and Housing.
Tynetec focuses on delivering outstanding, innovative products that clearly set the standards for others to follow. Through consumer insight, customer research and cutting edge design, Tynetec are able to deliver tomorrow's technology today.
Tynetec is truly committed to providing customers with choice and flexibility through the supply of future proofed products that work on open protocols and deliver the most cost effective long term ownership.
