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Our Performance

The table below represents our customers feedback on the Aid Call service, the figures are updated each month.

May 2008

	Speed of Response	Helpfulness of Office Staff	Conduct of Demonstrator	Time to Respond
Excellent	151	144	144	136
	72%	69%	68%	79%
Good	56	63	65	65
	27%	30%	31%	20%
Fair	3	2	2	1
	1%	1%	1%	1%
Poor	1	0	0	0
	0%	0%	0%	0%
Very Poor	0	0	0	0
	0%	0%	0%	0%

Total Replies Received	211	209	211	172